PRIVACY AND COOKIES POLICY

Last updated: 25th May 2025

Welcome to The Journey Beyond. We are committed to protecting your privacy and ensuring you have a positive experience when you visit our website or participate in our photo/creativity tours, retreats and adventures.

1. Information We Collect
When you use our website or services, we may collect:
- Personal information you provide (e.g., your name, email address, phone number, emergency contact details, travel preferences, and any forms you complete).
- Payment information for tour and retreat bookings.
- Photographs or testimonials you agree to share with us.
- Data collected automatically through cookies and similar technologies (e.g., your IP address, browser type, pages visited).

2. How We Use Your Information
We use your information to:
- Process bookings and provide our services.
- Communicate important updates, confirmations, and service information.
- Improve our website, services, and customer experience.
- Send newsletters or marketing communications if you have opted in.
- Comply with legal obligations.

We will never sell your personal information to third parties.

3. Cookies
Our website uses cookies to:
- Ensure the website functions properly.
- Remember your preferences.
- Analyse website traffic and improve our services.

By using our website, you consent to the use of cookies. You can control and manage cookies through your browser settings.

4. Your Rights
You have the right to:
- Access, update, or delete your personal information.
- Withdraw your consent at any time.
- Opt out of marketing communications.

To exercise these rights, please contact us at bookings@thejourneybeyond.uk

5. Data Security
We take appropriate technical and organisational measures to protect your personal data from unauthorised access, loss, misuse, or disclosure.

6. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those sites.

7. Changes to This Policy
We may update this Privacy & Cookies Policy from time to time. Any changes will be posted on this page with an updated effective date.

8. Contact Us
If you have any questions or concerns about this Privacy & Cookies Policy or our data practices, please contact us at: bookings@thejourneybeyond.uk